Ask Netlify
Our new chatbot assistant can quickly answer your questions.

Ask Netlify overview

AI-generated content disclaimer

This experimental feature uses artificial intelligence (AI) to provide you with efficient access to information about Netlify. However, it may not always understand the full context of your query or produce a reliable, accurate answer. When in doubt, please refer to our documentation or other help resources.

Ask Netlify is a streamlined way to find the answers you need to be successful using Netlify. It leverages the OpenAI API to provide natural language answers based on our product documentation, Support Forums, blog, CLI documentation, and API documentation in one place.

# Access and use the feature

In order to prevent spam and abuse, we require you to have a Netlify account and log in to use this feature. If you would rather not log in, you can continue to browse or search our docs without having to do so.

From our docs homepage or the Ask Netlify page, you can ask questions about how to get started, troubleshoot an issue, or find more information about how to use a specific feature.

For example:

  • “How do I protect my site behind a password?”
  • “How can I rollback my site to a previous version?”
  • “What’s the difference between Functions and Edge Functions?”
  • “How do I install the Netlify CLI?”

You can submit a follow-up query after your initial prompt to gather additional information.

# How it works

We use all of the content from this docs site, our CLI reference and REST API reference, tutorials, other recent content from our blog, and selected posts from our Support Forums. We then make requests to the OpenAI API with this context so the answers are limited to Netlify topics.

# User information

In order to manage spam requests and to understand the most frequently asked questions, we log your Netlify user ID and the questions you submit with the Ask Netlify feature. Gathering this data helps us improve our docs and our product overall.

Your user ID is not shared with OpenAI or any third-party as part of this feature. Your questions are sent to the OpenAI API along with additional context from our docs to generate the most relevant response.

# Provide feedback

We welcome your feedback or additional questions about this feature. You can share your thoughts in the form at the end of this page or by posting to our Support Forums.