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Troubleshooting & FAQ

A collection of answers to common questions.

Here you will find a collection of quick answers to common questions. You can also search (top left or cmd+k) to jump to a specific doc.

Browser Connectivity Issues

Addressing the "There is no connection to the stackbit dev process" error.

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Content Source Connection Errors

Troubleshooting steps when seeing connection errors to content sources.

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Does Not Match Any Model

For local files source, when Netlify Create can not match a file to a model.

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Component Not Editable

A component added to your site but it isn't editable in the visual page editor.

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GitHub Transfer Expired

A request to transfer your repo to your GitHub account has a limited lifespan.

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Did Not Receive GitHub Repo Transfer Email

After initiating a transfer to your GitHub account, you did not receive an email.

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Page Refresh Issues

What to do if the page doesn't refresh (or refreshes too many times) when editing content in Netlify Create.

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Site Preview is Not Loading

Can't see a preview of your site in the visual editor.

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Find Netlify Create Project ID

Where to find your Netlify Create project ID

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SSL Certificate Not Working

Explanation of issues with the SSL certificate for the default deployment.

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Restarting Development Server

When your development server gets stuck, you have the option to restart.

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Setting Runnable Directory

How to set the directory in which Netlify Create runs when working locally or in a cloud project.

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Data Tracked via Telemetry

What data is being collected and shared when using the CLI?

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