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Forms usage and billing

Forms billing is metered differently depending on the type of plan you have.

For credit-based plans

Section titled “For credit-based plans”

For credit-based plans, Forms are charged 1 credit per form submission.

Learn more in Billing FAQ for credit-based plans.

For legacy pricing plans

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You can check your Forms service usage under Forms Usage and configuration Usage. This shows your current usage level and tracks your usage of the following services:

  • Submissions: This counts the total number of verified form submissions across all forms on your site during this billing period.
  • File uploads: This tracks the total storage size of all files uploaded through verified form submissions to your site during the current billing period.

For legacy plans, forms pricing is metered on a per-site basis and scales with usage. [placeholder to legacy pricing plans] For paid plans, Forms pricing is metered on a per-site basis and scales with usage. When usage reaches a level limit, the site will automatically upgrade to the next level or package. Free tier accounts are also metered based on usage and have a limit.

Change levels

Section titled “Change levels”

Any team member with the ability to change the configuration for your site can also change levels for services on that site.

To do this, go to Forms Usage and configuration Usage, and select Change level. Level fees will be prorated and charged at the end of the billing cycle, to the team’s payment method.

More usage and billing resources

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