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Ask Netlify overview

Ask Netlify is a generative AI chatbot that can help you find the answers you need to be successful using Netlify. Our chatbot assistant leverages the OpenAI API to provide natural language answers based on our product documentation, Support Forums, blog, CLI documentation, and API documentation in one place.

To access the generative AI chatbot:

  • Open the Search icon on the docs site. The Ask Netlify AI assistant is available in the search bar. Ask Netlify icon

  • Alternatively, set up the Netlify App for Slack and enter @Netlify in any public or private Slack channel where the Netlify App is added.

Use Ask Netlify to ask about how to get started, troubleshoot an issue, or find more information about how to use a specific feature.

For example:

  • “How do I protect my project behind a password?”
  • “How can I rollback my project to a previous version?”
  • “What’s the difference between Functions and Edge Functions?”
  • “How do I install the Netlify CLI?”

You can submit a follow-up query after your initial prompt to gather additional information.

We use all of the content from this docs site, our CLI reference, tutorials, other recent content from our blog, and selected posts from our Support Forums. We then make requests to the OpenAI API with this context so the answers are limited to Netlify topics.

If you log in with your Netlify user ID and submit questions, we log your Netlify user ID and the questions you submit with the Ask Netlify feature. Gathering this data helps us improve our docs and our product overall.

Your user ID is not shared with OpenAI or any third-party as part of this feature. Your questions are sent to the OpenAI API along with additional context from our docs to generate the most relevant response.

Use of Ask Netlify is subject to Netlify’s privacy policy.

We welcome your feedback or additional questions about this feature. You can share your thoughts in the form at the end of this page or by posting to our Support Forums.