You can check your Identity service usage under. This shows your current usage level and tracks your usage of the following services:
- Active users: This counts only logged-in users that have visited your site during this billing period. The active user limit may vary depending on your registration preferences.
- Branded external OAuth integration: If you enable external provider login, you have the option to use our default configuration, or upgrade levels to customize login using your own app credentials.
- Custom outgoing email address: Identity-generated emails like password resets are sent from
firstname.lastname@example.org default. At higher levels, you can send them from an address you own.
- Audit log: At higher levels, you can view and search an activity history for your Identity service.
Metered features like your Identity user count are priced based on usage. When usage reaches a level limit, the site will automatically upgrade to the next level or package.
# Change levels
Any team member with the ability to change the configuration for your site can also change levels for services on that site.
To do this, go to, and select Change level. Level fees will be prorated and charged at the end of the billing cycle, to the team’s payment method.
# More usage and billing resources
Did you find this doc useful?
Your feedback helps us improve our docs.