Identity usage and billing
You can check your Identity service usage under Site settings > Identity > Identity Instance > Usage. This shows your current usage level and tracks your usage of the following services:
- Active users: This counts only logged-in users that have visited your site during this billing period. The active user limit may vary depending on your registration preferences.
- Branded external OAuth integration: If you enable external provider login, you have the option to use our default configuration, or upgrade levels to customize login using your own app credentials.
- Custom outgoing email address: Identity-generated emails like password resets are sent from
email@example.com default. At higher levels, you can send them from an address you own.
- Audit log: At higher levels, you can view and search an activity history for your Identity service.
Metered features like your Identity user count are priced based on usage. When usage reaches a level limit, the site will automatically upgrade to the next level or package.
# Change levels
Any team member with the ability to change settings on your site can also change levels for services on that site.
To do this, go to Site settings > Identity > Identity Instance > Usage, and select Change level. Level fees will be prorated and charged at the end of the billing cycle, to the team’s payment method.
# More usage and billing resources
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