Billing FAQ for Credit-based pricing plans

This page answers frequently asked questions about Netlify billing for our new Credit-based pricing plans.

Billing docs quick reference

I want to …	Docs links
Review my team’s credit balance and usage	Monitor usage for Credit-based plans
Find invoices	View payment history
Change my billing information	Change billing information

If you have questions that aren’t answered by these docs or the FAQ, you can reach out to Netlify Support with any pricing plan.

FAQ quick reference

Topics covered in this FAQ include the following:

Plan changes
Credits
Pricing add-ons
Limits
Payments
Monitoring
New to web development
Other questions

Plan changes

Wait, where’s the older pricing plan FAQ?

You can check out pricing plan details for your current plan from your Netlify team dashboard.

If you have a Legacy pricing plan from before September 4, 2025, then you can check out our docs for Legacy pricing plans, including a Legacy pricing plan FAQ.

How can I update my Legacy pricing plan to the new Credit-based pricing plan?

You can now upgrade your Legacy pricing plan to the new Credit-based pricing plans.

As a Team Owner, to change your team plan, go to Usage & billing Plan details and select the Change team plan button to choose your new plan.

Where can I get a summary of what has changed?

Resource	Link
Blog post to understand the new pricing launch	Blog post
Pricing page for pricing plan highlights	Pricing page
Breakdown of how credits work	How credits work

Credits

What are credits exactly?

Credits are a Netlify-specific currency we developed to standardize the usage and costs of metered features and make it simpler to understand how much your team is using.

How do credits work for production deploys, bandwidth, compute, forms submissions, and web requests?

Each metered feature consumes a certain number of credits based on how much your projects use. Here is a quick recap.

Feature	Credit usage
Production deploys	15 credits per production deploy
Compute (or GB-hour)	5 credits per GB-hour
Forms submissions	1 credit each
Bandwidth	10 credits per GB
Web requests	3 credits per 10,000 requests

Note that if Netlify auto-detects spam in a form submission, then a credit is not consumed.

Learn more about how each feature or meter is measured using credits in our How credits work docs.

What happens when credits are used up?

Once your monthly credit allotment is used up for all web projects on your team, all of your web projects (sites/apps) are paused and visitors to your web projects will find a Site not available page at each of your web project’s URLs.

In addition, while your web projects are paused, they will not receive new web requests, web traffic, or form submissions and you cannot trigger new production deploys. This means you cannot publish new updates to your web projects.

If you’re on the free plan, your project has a fixed amount of credits and you can either wait till the start of your next billing cycle or upgrade to a paid plan.

Can I buy more credits than my monthly credit balance allotment?

If you have a Personal or Pro plan, you can enable auto credit recharge to ensure your team always has enough credits to keep your web projects active and receiving web requests and form submissions.

You can buy these at specific rates based on your plan. Learn more about auto credit recharge.

Do credits roll over or expire?

Your monthly credit balance is reset at the start of each billing cycle. Once your web projects use up their monthly credit allotment, they will use any left over add-on credits from your last auto recharge. Add-on credits roll over to the next billing cycle but are only used once your monthly credit allotment is used up.

Excess credits from the monthly credit allotment are not rolled over to the next billing cycle. For example, if your monthly credit allotment is 300 credits and your team uses 200 credits by the end of your billing cycle, then your remaining 100 credits will not roll over to the next billing cycle. At the start of the next billing cycle, you will have your refreshed monthly credit allotment based on your pricing plan.

What counts as a production deploy?

A production deploy is a deploy that makes your site live and available to your users at your primary domain, which can be a custom domain, such as mycompany.com, or a standard Netlify URL, such as YOUR-PROJECT-NAME.netlify.app. This is in contrast to a Deploy Preview, which is a temporary version of your site/app.

Each production deploy in your team’s projects consumes 15 credits.

Learn more in our production deploy docs.

How do rollbacks work with this new pricing plan?

You can rollback your project to a previous production deploy without costing any credits. Learn more about how to use rollbacks in our rollback docs.

What happened to build minutes?

Build minutes are not calculated as their own metric in our Credit-based pricing plans. For Credit-based pricing plans, concurrent builds are still an add-on at $40 for the capacity to run another concurrent build for the Personal and Pro plans.

A concurrent build in Netlify refers to the number of builds that can run simultaneously on your team’s account.

Pricing add-ons

What counts as an “Add-on” for Credit-based pricing plans?

Add-ons are additional features that you pay for outside of your monthly credit based-plan subscription, such as paying for:

concurrent builds
additional team members, such as Developers or Team Owners
domain registrations and renewals

How does pricing work for adding people to my Netlify team?

If you have a Personal or Free plan, you cannot add any additional team member seats.

If you have a Pro plan, then you can add additional team member seats to your team. To review how much additional seats cost, check out our pricing page. To add an additional team member seat to your team, check out our manage team members docs.

With any plan, you can add unlimited free Reviewer roles to your team to give people a Netlify login that they can use to review your team’s web projects and share feedback. This allows you to protect your projects with a password and still allow select people to review your projects and share feedback.

Learn more about how roles and permissions work, password protection, and our Reviewer role Quickstart.

How does pricing work for Git contributors?

You will only be charged for Git Contributors if you are on a Pro Credit-based plan.

Once a Git Contributor is added to your team manually or through the auto-approval setting, they will contribute to your total member count for the billing cycles where they are active contributors and you will be charged. Visit our documentation on deploy permissions for more information or you can check out the Netlify pricing page.

Team Owners are only charged for Git Contributors who have triggered a deploy during your team’s billing period.

Can I transfer projects between teams?

You can transfer projects between teams that are both on a Credit-based plan but if your project relies on a feature that requires a higher plan, you must remove or turn off that feature first in most cases.

Projects cannot be transferred between a team on a Legacy pricing plan and a team on a Credit-based plan.

How do I add Git Contributors to my team?

You can add Git Contributors to your team manually or through the auto-approval setting in your team settings. Check out our manage team members docs for more information.

Limits

What happens when a web project reaches its credit limit?

When a web project uses up its monthly credit allotment, it enters a paused state until the start of the next billing cycle. We’ll notify you by email and in-app as you approach your limits at 50%, 75%, 90%, and 100% of your monthly credit allotment. Please note that if one site/web project exceeds its limits, all sites/projects on your account will be paused.

How can I prevent my web projects from getting paused?

You can enable auto recharge for all web projects on your team, which ensures they stay active and can receive web requests, form submissions, and more.

Learn more about how you can automatically recharge your credit balance each month with auto recharge.

Can I set a limit on my usage?

Netlify Credit-based pricing plans come with built-in plan limits.

If your projects go over these limits, your projects will be paused and will no longer receive web requests, form submissions, etc. until the start of the next billing cycle unless you upgrade to a higher plan or enable auto recharge.

Can I set a hard spending limit for metered features and have it shut off when the limit is reached?

While you cannot directly set spending limits, to keep your costs under control, you can choose the free plan, or keep the Personal or Pro plan and disable auto recharge if it was turned on (since it’s turned off by default), or disable one of your projects that is using up a lot of credits.

Note that auto recharge is turned off by default so you just need to keep it off. Only Team Owners can enable or disable auto recharge and Pro plans can set more than one Team Owner.

On the free plan, your sites will automatically pause if they exceed monthly limits and you have no option to purchase add-on credits, add other people to your team, and more.

How many projects can I have on my team?

If you have a Free, Personal, or Pro plan, you can have up to 500 projects on your team. But note that the usage limits remain the same for your team’s plan no matter how many projects you have on your team. This means all your projects share the same monthly credit allotment.

What can I do if my site usage went over a limit because of spammers?

We recommend taking measures to help prevent abuse of your project. For example, form submission spam can be reduced by adding a reCAPTCHA 2 challenge and honeypot field.

Payments

Can I pay with PayPal, wire transfer, crypto, or any method other than credit card?

Netlify only accepts credit cards unless you have a Netlify Enterprise plan, in which case we do accept payment via ACH or wire transfer.

You must have a valid credit card saved to your Netlify team account to keep your web projects active with the Personal or Pro Credit-based plans.

When will I be charged?

The start of your monthly billing cycle is customized for when you open and start your Netlify team account.

Monitoring

How can I track and monitor credit usage?

You can check out your team’s usage and monitoring from your Netlify team dashboard at any time. People with the Developer role can check out usage and monitoring for all projects on your team from your Netlify team dashboard but only Team Owners can make changes to your team’s billing settings, such as enabling or disabling auto recharge.

Learn more in Monitor usage for Credit-based plans.

When will I receive notifications about my usage?

By default, Netlify will share in-app notifications and emails when you reach 50%, 75%, 90%, and 100% of your usage to help you track consumption.

With the Pro plan, you also have the option to set up notifications in the Netlify App for Slack.

How are payments prorated and when?

Payments are prorated based on the number of days in your billing cycle.

If you upgrade from a paid plan to a higher paid plan, such as from the Personal plan to the Pro plan, your invoice will reflect the unused days in your current billing cycle.

New to web development

Do I have to use Git version control?

You can deploy to Netlify and manage your project without using Git version control. You can do this by using our drag and drop publisher.

However, we recommend using Git version control to take advantage of features like rollbacks and to improve the security tracking of your project. Netlify can help you learn to use Git and other web development best practices.

What’s the difference between production and preview?

A preview environment is a temporary version of your site/app that is not live and available to your users but is available for testing and early reviewers. A production environment is the live version of your web project that is available at your primary domain, which can be a custom domain, such as mycompany.com, or a standard Netlify URL, such as YOUR-PROJECT-NAME.netlify.app.